Thursday, 14 May 2020
Guidance for Property Viewings during COVID-19 pandemic
Ahead of bringing anyone into your property for a viewing,
we must adhere to the following guidelines, some of which are the
responsibility of the agent and others of the occupier. We appreciate that
these are burdensome but acknowledge that the Government guidance is in place
to allow the property market to begin to support those wishing to move during
the COVID-19 lock-down.
Ahead of
the viewing we will ask you 4 questions to assess the risk of bring viewers to
your property. Our team member and those wishing to view will be asked the same
questions. These are:
- Are
you or any member of your household displaying any of the symptoms associated
with Coronavirus, namely a high temperature, a new persistent cough or
shortness of breath?
- Have
you or any member of your household returned from a foreign country within the
past 14 days?
- Are
you or any member of your household self-isolating?
- Are
you shielding yourself or any member of your household?
Answering
yes to any of these questions will mean we will need to delay the viewing of
your property until the risk factor is lowered.
We will
ask if you would like our team member and the visiting viewer(s) to wear
personal protective equipment; face covering and gloves.
Those
wishing to view will have to be from the same household and wherever possible,
no children will visit your property.
Ahead of
the confirmed visiting time, we will ask you to wipe all door handles and
surfaces with household cleaner and to open all doors including the front door.
We will
then ask for you to vacate the property into the garden or elsewhere once we
have arrived.
We will
greet the viewers outside the property, provide them with sanitiser or ask that
they put on gloves depending upon your preference, we will take them on a tour
of your property whilst adhering to social distancing guidelines and ask them
to hold on to any questions in order to reduce the amount of time spent inside
your property. We will also ask that viewers keep their hands in their pockets
at all time during the viewing. We will then move back outside of the property
to answer any questions that the viewers may have in the fresh air, remove
gloves and sanitise their hands again.
After the
viewing, we would ask that all surfaces and door handles are again wiped down
with household cleaner.
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